Privacy Policy

At SOUTHWOODGENERAL, we take your privacy seriously. This policy explains what information we collect, how we use it, and the choices you have. If you have any questions, please reach out to us at [email protected].

Information We Collect

When you shop with us, we collect the details needed to process your order. This includes your name, shipping address, email address, and payment information. We also gather basic browsing data like pages you visit and the device you use. This helps us understand how customers interact with our store so we can improve your experience.

How We Use Your Information

We use your personal information to fulfill orders, handle shipping, and provide customer support. We may also send you updates about your purchase or respond to your questions. With your permission, we occasionally share news about new products or special offers. You can opt out of these messages at any time.

Your Rights Under GDPR

If you are located in the European Economic Area, you have the right to access the personal data we hold about you. You can ask us to correct inaccurate information or delete your data entirely. You may also request that we limit how we process your information or transfer your data to another service. To exercise any of these rights, simply email us at [email protected] and we will respond within 30 days.

Your Rights Under CCPA

If you are a California resident, you have the right to know what personal information we collect and how it is used. You can request that we delete your personal information, and we will not discriminate against you for exercising these rights. To make a request, contact us at [email protected].

Data Security

We use secure technology to protect your information during transmission and storage. Our team reviews our security practices regularly to keep your data safe. While no method is completely foolproof, we work hard to safeguard your personal details.

Cookies

Our store uses cookies to remember your preferences and keep items in your cart. These small files help your shopping experience run smoothly. You can disable cookies in your browser settings, though some features may not work as well without them.

Third-Party Services

We share your information only with trusted partners who help us run our business, such as payment processors and shipping carriers. These partners are required to protect your data and use it only for the services they provide to us. We never sell your personal information to anyone.

Contact Us

We are here to help with any privacy questions or concerns. Email us at [email protected] and we will get back to you promptly. We review this policy regularly and will post any updates on this page.